Privacy Policy
Effective Date: 30 June 2024
Introduction
Welcome to Wills.in (the “Website”). Wills.in (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, storage, and sharing of your personal information. We adhere to applicable data protection laws, including the General Data Protection Regulation (GDPR) and Indian data protection laws.
Data Collection
We collect the following types of information:
Personal Information
Contact Information: Name, email address, phone number, and postal address.
Identity Information: Date of birth, gender, and identification documents (e.g., PAN card, Aadhar card).
Financial Information: Payment details, including credit/debit card information or bank account details.
Legal Information: Details required for will writing, such as beneficiaries’ names and relationships.
Non-Personal Information
Technical Information: IP address, browser type, operating system, and access times.
Usage Data: Information about how you use our Website and services.
Data Collection Methods
We collect data through:
– Online Forms: When you fill out forms on our Website.
– Cookies and Tracking Technologies: To enhance your browsing experience and gather usage data.
– Direct Communication: When you contact us via email or phone.
Data Usage
We use your data for the following purposes:
– Service Provision: To provide and manage our will writing services.
– Communication: To communicate with you regarding your account, service updates, and promotional offers.
– Legal Compliance: To comply with legal obligations and respond to legal requests.
– Improvement: To improve our services, Website functionality, and user experience.
– Security: To protect our Website and services from fraud and abuse.
Data Storage
We store your personal information securely:
Location: Data is stored on secure servers.
Duration: We retain your data as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
– Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and conducting our business, subject to confidentiality agreements.
– Legal Obligations: We may disclose your information to comply with legal requirements, such as court orders or subpoenas, and to protect our rights and property.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Security Measures
We implement a variety of security measures to protect your personal information:
– Encryption: We use encryption to protect sensitive information transmitted online.
– Access Controls: We restrict access to personal information to employees, contractors, and agents who need to know the information to process it for us.
– Monitoring: We regularly review our data collection, storage, and processing practices to ensure compliance with this Privacy Policy.
Your Rights
You have the following rights regarding your personal information:
– Access: You can request access to your personal information and obtain a copy.
– Correction: You can request corrections to any inaccurate or incomplete personal information.
– Deletion: You can request the deletion of your personal information under certain conditions.
– Restriction: You can request the restriction of processing your personal information.
– Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
– Objection: You can object to the processing of your personal information on grounds relating to your particular situation.
To exercise these rights, please contact us at hello@wills.in.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@wills.in
By using our Website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, and sharing of your information as described.